Dedicated and detail-oriented with a strong work ethic, Liya is an experienced team player who supports clients with budget preparations, forecasting, cash flow analysis, and audit preparation. As a Finance and Accounting Manager, Liya works with her colleagues to help clients create operational efficiencies to meet company objectives and manage their financial health. 

Prior to joining Insource, Liya had 20+ years of financial accounting experience in a variety of positions at different organizations throughout several industries ranging in size. 

When she’s not working, Liya can be found spending time with family, whether it’s traveling, playing backgammon, or enjoying walks.

Liya has a Master’s Degree in Accounting from Suffolk University, Boston, MA.

“Dream big, stay positive, work hard, and enjoy the journey.”

Our Senior IT Manager, José, provides technical guidance and support to our clients, whether it’s assisting them with initial equipment setup, virus removal, software updates, or troubleshooting hardware or software.

José has over 10 years of expertise in support environments, assisting both employees and customers with technical issues. His experience is highly varied as prior to joining Insource, José worked as an Advanced Computer Technician / Double Agent for the Best Buy Geek Squad. He is passionate and highly knowledgeable about computer systems, setting up user accounts, solving hardware and software issues, and implementing IT policies.

When not dealing with our clients’ IT support challenges, José can be found spending time with his family, or cheering on his favorite Boston sports teams!

José holds an Associate of Science Degree in Computer Science from Quincy College, MA, having graduated Magna Cum Laude.

“I have always had a passion for all things technology. From the age of 17, I worked in customer service and IT support, and I have an endless thirst for knowledge around the subject. I am known for my commitment to resolving all issues big and small as I understand the importance of having reliable technology in the workplace. I make it my duty to not only provide solutions for clients but also top tier service. I am passionate about exposing individuals and businesses to all the possibilities that technology can provide, as together we can improve workspaces and infrastructures to achieve highly efficient and tangible outcomes.”

Shavon is a passionate, dependable leader on the HR team, who uses her 20+ years of experience in Human Resources & Diversity, Equity, Inclusion, and Belonging (DEIB) work to help Insources clients achieve further success.

Known for her action-oriented determination to build respectful relationships, Shavon supports multiple clients with their HR management needs. This includes policy development, staffing, HR compliance, performance management, employee relations, benefits program design and administration, and compensation. She is a frequent trainer and facilitator primarily focused on issues related to diversity, equity, and inclusion.

As a DEIB and racial equity facilitator and thought leader Shavon has experience partnering with government agencies, organizations, academic institutions, businesses, faith-based initiatives, and communities seeking to advance their mission by promoting DEIB values for the benefit and development of their workforce and communities served. Shavon prioritizes relationship-building and service to design effective strategies for integrating DEIB principles into organizational practices while ensuring that each process is tailored to every client’s unique brand, mission and goals.

In her free time, you’ll find Shavon planning the next family getaway or enjoying quality time with family and friends.

Shavon has a Bachelor of Biological Science from the University of Pittsburgh. She is certified through the Society for Human Resource Management (SHRM-SCP) and the Senior Professionals in Human Resources. (SPHR)

“I believe in unleashing the power of human potential, embracing diversity, and helping people and organizations thrive. I understand how important it is to empower leaders to drive positive organizational change and the future of work in today’s rapidly changing business landscape. I am on a mission to awaken, equip and inspire everyone in your workplace with the knowledge that they are needed, that their voice can make a difference and they have the ability to make everlasting transformational change.”

Julie provides our clients with technical guidance and systems support. This includes configuring, testing, deploying and instructing on cloud software programs and applications, resolving hardware and software issues, and system planning and implementation.

With over five years of working experience in highly technical roles in the information technology and services industry, Julie provides first-class specialist assistance with escalated IT-related user needs both on and off-site, which includes helping to select the right collaboration platform and overseeing the smooth rollout of system updates.

Julie has an Associate’s degree in Networking and Cybersecurity from SUNY Schenectady County Community College, Schenectady, NY.

Jonathan is a dedicated member of the IT team responsible for assisting clients with a variety of technical, network, and system support.

As an IT Engineer, Jonathan provides first-class guidance and expert support to clients. Working with his colleagues, Jonathan’s duties include performing routine reviews and maintenance on servers and cloud systems, and managing firewalls, security assets, and Office 365/Azure.

Prior to joining Insource, Jonathan gained over eight years’ experience in the Managed Service Provider industry working with clients from healthcare, government, insurance, manufacturing, education, and finance.

Motivation is just the first step on the path toward building a discipline.

Kevin is a passionate and experienced Senior IT Support Specialist who assists employees and customers with a variety of technical issues.

Kevin provides technical guidance and support to our clients, assisting them with initial equipment setup and deployment, software updates, or troubleshooting hardware or software difficulties.

When not at Insource, Kevin plays and coaches paintball, and enjoys spending time with his family and puppy.

Kevin has an Associate in Science degree from Southwestern Illinois College, Belleville, IL.

“I’ve had a passion for computers for the majority of my life and have been fortunate enough to turn this passion into a career. I believe in developing long-term client and colleague relationships. The earned trust I have fostered has allowed me to manage and solve most client issues beyond their expectations.”

Christian is a knowledgeable and agile member of the IT team, working with his colleagues to provide excellent support to Insource and its clients.

As part of the service delivery team, Christian provides remote and on-site technical support to clients. His day-to-day duties include troubleshooting both hardware and software issues, system updates, and equipment rollout for new users.

Christian has vast experience in user support and technical service, having spent time in a number of customer service roles. From household names in cell phone and internet provision to local healthcare services, Christian’s experience makes him expertly placed to troubleshoot IT-related issues for clients.

Christian has a Degree in Computer Engineering and Information Technology from Vermont Technical College, VT.

“Technology has revolutionized industry, but it can also seem tremendously complex. Tech has been a personal hobby and passion of mine from a young age. I’m thrilled to have developed a professional career out of helping people break it down from complex to manageable, and leverage its ability to help them find success in many different ways!”

Damion works as a Senior IT Support Specialist, providing first-class technical support to clients, both remote and on-site. Analytical and attentive, he assists the IT team and clients with initial user and equipment setup, manages software updates, and integrates cloud technologies ranging from Microsoft Azure and Dropbox to Office 365 and Google.

Damion has a Bachelor of Science degree in Information Technology from the University College of the Caribbean, Kingston, Jamaica.

Friendly and reliable, as an HR Recruiter, Marcelyn has a passion for helping candidates grow their careers and assisting our clients in finding the best candidates for their open opportunities using traditional and creative approaches and sourcing strategies. Proven success in team management, customer service, and strategic development to ensure maximum customer satisfaction.  

Marcelyn’s responsibilities include sourcing candidates through multiple channels, presenting clients with a short list of candidates, and creating and executing a tailored recruiting strategy suited to the needs of our clients. 

When not at Insource, Marcelyn enjoys spending quality time with her family and friends, whether it’s at church, traveling, mountain biking, cooking, or swimming. 

Marcelyn has a Bachelor of Science degree in Information Technology from STI College, Santa Rosa City, Laguna, Philippines.

“I believe recruiting is not only about finding a great talent but also establishing strong and long-lasting relationships. My role as a recruiter gives me an opportunity to make a meaningful impact on people’s lives. I love the fact that I always learn something new each day from other people and every situation I’m dealing with.”

As a Senior HR Administrator, Marley provides front-line benefits and HR support to our clients and serves as an invaluable resource on all HR-related tasks. Marley’s knack for problem-solving and passion for DEI helps her to support the services provided by our HR consultants and assist in the training of team members.  Her seven years of HR experience ranges from payroll to HRIS to benefits administration. 

When not at Insource, Marley enjoys going to concerts or gaming with friends. 

Marley holds a Bachelor of Arts Degree in English from Mount Ida College, Newton, MA.

“I believe that diversity, equity, and inclusion should be the foundation of all work. Humans have a need to foster community, belong and be heard and D.E.I. provides a pathway for those goals to be accessible to all.”

Known for her attention to detail, adaptability, and determination, Emma is a Senior Accountant at Insource. As an integral part of the finance team, Emma provides accounting services to clients, including processing accounts payable and receivable, payroll and cash receipts. 

When not working at Insource, Emma likes to spend her free time on projects that working with my hands such as gardening, FiberArt, baking, and painting. 

Emma has received her Bachelor of Professional Studies in Culinary Science degree from the Culinary Institute of America in Hyde Park, New York and is currently furthering her education at the University of Massachusetts, Lowell.

““As a former hospitality professional, I am passionate about providing excellent and reliable services to our clients. Providing consistent services with open lines of communication gives clients peace of mind and the freedom to direct energy towards making a difference in the communities that they serve”.

As a Senior Accountant, Bruna provides accounting services to for-profit and non-profit organizations. Her primary responsibilities include general ledger management, billing, overseeing accounts receivable and accounts payable functions, payroll processing, and preparing for the monthly close. 

When she’s not working, you can find Bruna hiking around Massachusetts, drawing, taking part in CrossFit, or visiting the movies. Her favorite way to spend a Sunday is drawing in the park. 

Bruna has a Bachelor of Science degree in Business Administration at ESAMC (Brazil) and has completed a course in International Organization at Harvard University.

“I believe in not merely to survive, but to thrive, and to do so with passion. That’s why I enjoy working at Insource and being of service to the company.”

Danny is a driven and motivated IT Manager leading IT and organizational change with collaboration technologies and crafting IT policy to fit an organization’s needs. On a daily basis, he provides technical guidance and strategy to Insource clients, which includes project management, strategizing complex tasks, and assisting colleagues with accomplishing client IT goals while leading the client service delivery team.

When Daniel’s not at work, you’ll find him spending time with his wife and daughter; discovering hole-in-the-wall coffee shops; watching movies, football, or basketball; or volunteering with his local church.

Daniel has a Bachelor of Arts in Biblical Studies from Northpoint Bible College, MA.

“I’ve always been interested in technology and helping nonprofits. In particular, I enjoy finding the right solution for each clients’ specific budget – you don’t have to be a Fortune 500 company to have great technology or systems that perform well. I think my clients would say that I’m honest, work with integrity, and always do my best to help them achieve their goals.”

Adaptable and empathetic, Nicole works with the wider Insource finance team to support clients with their accounting needs by providing best-practice support processing accounts payable and receivable, payroll, account reconciliations, audit preparation, report generation, and special research projects. Committed to her team and clients, Nicole always ensures there is a clear and open line of communication so that all accounting processes run as smoothly as possible.  

Prior to joining Insource, Nicole had a career in the food industry and spent several years as a a cake designer, and as a brewer at a Nightshift Brewery.  

Nicole received a Bachelor of Science degree from Johnson and Wales University in Providence, Rhode Island.

“Plants of great vigor will almost always struggle into blossom, despite impediments.” – Margaret Fuller

As a Staff Accountant, Patricia works with the wider finance team and clients on banking and ledger tasks, preparing audit documents, running reports, and conducting special research projects. Committed to her team, the company, and clients, Patricia always makes sure there is a clear and open line of communication so that every month runs as smoothly as possible. 

When not at Insource, you can find Patricia at Fenway park cheering on the Red Sox during the spring and summer months.

Patricia has a Bachelor of Business Administration degree from the University of Sacred Heart, San Juan, PR.

“As an accountant, I take joy and pride in helping individuals and companies achieve their financial goals.”