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About Us

Everything we do at Insource is focused on helping you make your business a success.

We work with small and large companies alike, including nonprofit organizations and startup ventures, from a diverse range of industries.

We adopt a hands-on approach to our outsourcing model and give you full access to our years of experience and expertise – like another valuable member of your team. Plus, we’re adaptable so your culture will influence the way we work (we’re really good at fitting in).

We believe that nurturing a strong and trusting working relationship is the key to a long-term partnership that yields results.

Our History

Let us tell you a story.

In 1993 Bruce Hain had a vision – to transform the business operations of small and medium size organizations by providing more effective and economic financial functions.

He set out on a mission to find only the best experts available, to partner with management teams and help organizations achieve their goals faster.

He called this new initiative Insource Services.

Bruce never believed in a bureaucratic approach to delivering core organizational functions and was confident that a ‘service approach’ was a more efficient and viable way to achieve results.

Determined to inject purpose and meaning into his work life, Bruce created and nurtured a culture rooted in personal values, constant learning and the belief that work should be rewarding and fun. These values are deeply entwined within the ethos of Insource Services and are what makes us so unique today.

The Insource business model firmly established itself in 1995 when its significant and lasting impact became clear with its first nonprofit client. Many years of success followed as clients realized our true value and started requesting expanded roles within their organizations. This confidently paved the way for two new practices, Information Technology in 1997 followed by Human Resources in 2001.

We didn’t stop there.

In 2003 Insource expanded to New Hampshire and in late 2013 we acquired A Hire Authority Consulting Group to enhance the recruiting power of our growing HR Practice. We now have employees across the country and serve clients throughout New England, nationally and even internationally! In 2024 we launched our AI and Data Solutions Services, further bolstering the level of support we can bring to clients.

We’re proud to have built a diverse team of Finance, HR and IT experts dedicated to providing the highest level of service as an integrated partner on your team or project.

Since the early days of operating out of ‘Bruce’s basement’, our journey has been rewarding and inspiring. We’ve harnessed all the knowledge and expertise we’ve gained along the way to ensure that each new client we partner with receives an unrivaled level of service, experience and expertise.

We proudly celebrated our 30th anniversary in 2023 and look forward to continued growth and expansion which enables us to keep doing what we do best so you can focus on your core business.

We hope our story inspires you as much as it does us.

A Message From Our Executive Team

We’re inspired by our team’s commitment to meaningful values. At Insource, our strength lies in a cross-practice perspective that drives efficiency and sustainable growth. Built on trust and respect, we solve complex problems by focusing on doing what’s right.

Our Team

Experienced, approachable and professional – we’re committed to helping your organization succeed.

We Believe...

understanding your culture and vision makes us a better partner

Our Data Security

In an age of rising digital security threats, keeping your data secure is of utmost importance to us. That’s why we achieved SOC 2 Type 2 security compliance status.

This credential is our assurance to you that our organizational processes, and therefore your data, is protected and secure.

With Insource as your partner, you can rest assured that we will manage your data in line with five trust service principles – including security protection, availability of data and services, processing integrity, confidentiality of systems, and privacy – developed by the American Institute of Certified Public Accountants (AICPA).

You can find out more about the advantages of being SOC 2 compliant here.

Affiliations and Partnerships

Partnering is core to what we do.

In addition to partnering with our clients to solve their problems, we also participate in membership organizations who focus on supporting and providing resources to our clients and like companies. Sponsoring their organizational events and sharing our expertise through educational workshops and presentations is a strategic priority for us. These collaborations help us expand what we can offer our clients beyond the expertise of our four practice disciplines.