Is Insource right for you?

Our employees at Insource have a few things in common. For one, we’re always striving to do better, no matter how satisfied our clients are. Successfully going above and beyond requires an equal amount of focus on how we work and the work itself. It’s lucky then, that we’re born problem solvers. In fact, the challenge is precisely what makes our work so much fun.

Above all, we’re energized by the prospect of learning something new – and at Insource, we’re always learning.

See Open Positions

Great listeners wanted

We practice what we preach on the inside as much as the outside: everyone on our team has a say in how we can work together to do things better.

At Insource, growth is everyone’s job

In this video, President & CEO Bruce Hain explains how each of our teams — whether it’s service delivery, marketing and new business, or any other department — work together to create opportunities for everyone.

Believe in something bigger

Insource takes great pride in both how we work and why we work, and that attitude has resulted in a number of successful corporate responsibility initiatives over the years.

We take diversity seriously, and always seek out the very best people to take us forward, with an intentional focus on broadening the range of experiences and perspectives our team brings. By proactively recruiting with this mindset we ensure that our decision-making is guided by a rich spectrum of different perspectives.

Corporate responsibility at Insource is as much a grass-roots effort as it is company strategy. A conversation among a group of Insource employees, for example, recently resulted in the Insource Sustainability Initiative: a comprehensive, company-wide effort to reduce our consumption, eliminate waste, use less water, and support local farming initiatives. Insource is now proud to be certified as a Sustainable Business by the Sustainable Business Network.

And we’re also deeply invested in what happens directly outside the walls of our offices: that’s why we make sure to give back to the wider community, whether that means supporting local nonprofits, helping out in schools, or working with promising local businesses to help them achieve their own worthwhile missions.

All the benefits you’d expect...

  • Really amazing co-workers
  • Challenging, exciting work, with no requirement for overnight stays or long-distance travel
  • A competitive salary
  • Health, dental, life, short-term and long-term disability insurance
  • Generous and flexible paid time off
  • Company holidays
  • Tuition reimbursement
  • 401(k) Retirement Plan with company match
  • Employee Assistance and Wellness Support
  • The opportunity to work with cutting-edge technology
  • An open culture, built on trust and authenticity
  • Great work-life integration that allows you to focus on the things that matter most to you

... and then some

  • Fun charity events on behalf of our many non-profit clients – all paid, of course
  • The opportunity to speak on topics you care about at company-sponsored events
  • The opportunity to publish your thoughts on our company blog
  • Career planning guidance, with frequent opportunities to review performance and discuss your future
  • Opportunities to learn new skills and earn qualifications related to your specialty
  • Healthy snacks, including fresh fruit and veggies delivered directly to you in our Wellesley office
  • Amazing clients who’ll make sure you never have a dull day
See Open Positions

Our promise

At Insource, we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make everyone feel welcomed and engaged as a valued member of our team. We provide equal employment opportunity (EEO) to all persons, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Insource will provide reasonable accommodations for qualified individuals with disabilities.

See Open Positions

We're proud to be recognized as:

Senior Power Platform Developer

Candidates must have experience with Power BI, Power Automate, and Dataverse. 

Insource provides expertise to our clients in the areas of HR, Finance, and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our client’s staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals. 

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe: 

  • Understanding our clients’ culture and vision make us a better partner 
  • Our cross-content perspective adds unique value for our clients 
  • HR, Finance and IT start with people 
  • There is always more than one way to solve a problem 
  • In doing the right things for the right reason 
  • Being easy to work with is core to who we are 
  • Communication needs to be direct and candid 
  • Happy staff leads to happy clients 

What You’ll Do: 

The developer will actively advise and participate in the architecture and hands-on development of applications using Power Platform. The candidate should have extensive hands-on PowerApps, Power Automate, and Power BI development experience and be well-versed in SDLC, the complete MS Solutions stack, and application security. 

The developer will be expected to lead all aspects of design and development of the new application, which is expected to be flexible and scalable. The developer will also be expected to create system documentation and enterprise-level Standard Operating Procedures documents. 

Job Responsibilities: 

  • Developing applications from the ground up utilizing skills including object-oriented programming Power Apps, Power Automate, SharePoint, databases (Dataverse), and Power BI
  • Designing, developing, and configuring scalable web applications
  • Creating system documentation and standard operating procedures for enterprise web development
  • Collaborating with the team in translating user stories and requirements into functional code
  • Identifying critical dependencies and gaps, solving technical challenges, and implementing new enhancements
  • Supporting the deployment process including post-deployment review of logs for errors
  • Collaborating with other team members to support estimation and requirements finalization efforts
  • Defining and developing methods for robust system monitoring and troubleshooting
  • Working with other developers for continuous knowledge transfer
  • Following all best practices for version control, CI/CD, and development management of the system.

Job Requirements and Qualifications: 

  • 5+ years of IT systems development experience, with primary focus in the Microsoft solution stack and Cloud technologies
  • 5+ years of experience and in depth understanding of the capabilities in Power Apps, Power Automate, and Dataverse
  • 2+ years of experience in developing both Model driven and Canvas Apps
  • Knowledge of using PowerFx with PowerApps
  • 5+ years of experience and knowledge of SharePoint Online features for collaboration and business process automation
  • Experience with the full lifecycle of software development: Translate business requirements into system requirements, Analysis, Research, Prototyping, Design and Development
  • Experience working in Agile development teams and a self-starter who can quickly acclimate to a dynamic team environment
  • Expert-level Dataverse knowledge
  • Excellent communication skills (oral and written)

Benefits Include: 

  • Competitive Salary 
  • Health, Dental, Life, Short Term and Long-Term Disability insurance 
  • Generous paid time off 
  • Company Holidays 
  • Tuition Reimbursement 
  • 401K with company matching 

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities. 

IT Support Specialist – Level II

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers
  • On a monthly basis, manage office/desktop and email support, perform lab machine rollouts. Participate in monthly meeting with entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more.
  • On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems and Windows Office products
  • Prior experience in a Customer Service Role.
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long-distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

IT Engineer

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, participate in client technology upgrades and projects varying in scope from cloud migrations, complete network upgrades, network infrastructure design, Azure and Office 365/VMware and Hyper-V/AWS/Dropbox/migrations/implementations and new products as they are adopted
  • On a regular basis, actively participate in meetings with all network/server engineers and helpdesk technicians discussing new issues, latest technologies, case studies, roadblocks and outstanding incidents. Work closely with the IT Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management
  • On an annual basis, assist with researching, testing and developing of solutions for both corporate IT and clients
  • On an ongoing basis, participate in sales and strategy meetings with existing and potential clients, contribute to knowledge management and develop Maintenance Policies for each client. Constantly monitor and react to alerts via automated network monitoring system
  • Attend and actively participate in departmental meetings, resource deployment of other engineers and coordination of resources on specific tasks as well as work hand-in-hand with IT Managers to effectively drive innovation in an effective manner for end-users

What We’re Looking For:

  • Unique ability to work with both business and technical-minded people to plan and execute against project timelines and deliverables
  • A strong understanding of all TCP/IP Networking Protocols and Procedures, all relevant Windows Server and Workstation Operating Systems, Office 365, SQL, Citrix, and Hyper-V/VMware or like virtualization technology.
  • Experience managing over 30+ servers, monitoring, helpdesk systems and setting up system efficiencies
  • A proven adeptness to detail work and can demonstrate analytical/research skills
  • Passion to constantly seek improvement in technology solutions
  • Ability to multi-task across clients, industries and technologies, while maintaining an appropriate level of professionalism and composure
  • Bachelor’s Degree in MIS, Engineering, or Computer Science; and/or equivalent work experience
  • 3 years in a customer-facing, technical support/management role

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Power Platform Developer

Insource provides expertise to our clients in the areas of HR, Finance, and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our client’s staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • The developer will actively advise and participate in the architecture and hands-on development of application using Power Platform. The candidate should have extensive hands-on PowerApps, Power Automate, and Power BI development experience and be well-versed in SDLC, the complete MS Solutions stack, and application security.
  • The developer will be expected to lead all aspects of design and development of the new application, which is expected to be flexible and scalable. The developer will also be expected to create system documentation and enterprise-level Standard Operating Procedures documents.

Job Responsibilities:

  • Developing applications from the ground up utilizing skills including object-oriented programming Power Apps, Power Automate, SharePoint, databases (SQL), and Power BI
  • Designing, developing, and configuring scalable web applications
  • Creating system documentation and standard operating procedures for enterprise web development
  • Collaborating with the team in translating user stories and requirements into functional code
  • Identifying critical dependencies and gaps, solving technical challenges, and implementing new enhancements
  • Supporting the deployment process including post-deployment review of logs for errors
  • Collaborating with other team members to support estimation and requirements finalization efforts
  • Defining and developing methods for robust system monitoring and troubleshooting
  • Working with other developers for continuous knowledge transfer
  • Following all best practices for version control, CI/CD, and development management of the system.

Job Requirements and Qualifications:

  • 5+ years of IT systems development experience, with primary focus in the Microsoft solution stack and Cloud technologies
  • 5+ Years of experience and in-depth understanding of the capabilities in Power Apps, Power Automate, and Data Verse
  • 2+ years of experience in developing both Model-driven and Canvas Apps
  • Knowledge of using PowerFx with PowerApps
  • 2+ years of experience and knowledge of SharePoint Online features for collaboration and business process automation
  • Experience with the full lifecycle of software development: Translate business requirements into system requirements, Analysis, Research, Prototyping, Design and Development
  • Experience working in Agile development teams and a self-starter who can quickly acclimate to a dynamic team environment
  • Expert-level SQL knowledge
  • Excellent communication skills (oral and written)

Benefits Include:

  • Competitive Salary
  • Health, Dental, Life, Short Term and Long-Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Senior HR Administrator

*******Hybrid position with occasional travel in the Boston area.******

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT.  Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients providing them access to the HR knowledge they need to successfully operate and manage their businesses.  We love solving problems and identifying opportunities for efficiency and to add value.  In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals. We support the business functions so that our clients can focus on what they do best.

This role involves travel to clients in the Boston area and is based in Wellesley.

We invest in our client relationships and passionately care about the service we deliver.  Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

Scope of Position:

The Senior Human Resources Administrator will be primarily responsible for supporting the services provided by Insource’s HR consultants and will serve as a front-line resource for clients who have benefits and HR administrative questions. The Senior HR administrator will also assist our Team Leads in training others on the team and will assume increasingly more senior duties.

Essential Job Functions & Primary Responsibilities:

    • Administer client benefit plans, including data entry, and communication and coordination with outside vendors/parties and plan participants, enrollments, and terminations.
    • Act as a gatekeeper to ensure client files are being kept properly and that the Insource structure for clients is adhere to
    • Create and maintain client employee files
    • Phone screen, and schedule employment interviews and follow up with candidates as needed
    • Prepare job descriptions
    • Draft policies for clients as needed
    • Compile and complete reports for clients including EEO-1, OSHA, etc.
    • Update and format staff handbooks
    • Conduct new employee orientation and exit interviews under the director and at the discretion of the Consultant and/or the Team Lead
    • Coordinate new hire materials
    • Support employee communications initiatives
    • Support ongoing administrative needs of the HR consulting group, including maintaining an annual work calendar
    • Work on special projects at the direction of the Team Leads or Consultants
    • Engage and participate in client events
    • Other duties as assigned

Standard Company Competencies:

  • Motivated, self-directed, and able to work effectively both independently and in a team environment
  • Strong interpersonal skills and able to interact and work effectively with diverse groups of individuals
  • Ability to handle multiple projects and tight deadlines
  • Ability to maintain work schedule and organization of duties
  • Adherence to the professional and ethical standards set forth by Insource Services
  • Demonstrated understanding of the requirements of the engagement through ongoing communication with supervisor
  • Self-starter in learning about client business, products and/or services
  • Commit to and support Insource’s sustainable business practices and initiatives
  • Participate and engage in Insource community and department events throughout the year
  • Must have reliable transportation and a valid driver’s license

Education & Experience Requirement:

  • Bachelor’s degree preferred
  • At least one year of office experience
  • 3-5 years HR and/or benefits experience, customer services is also helpful
  • Detailed-oriented with an organized work style
  • Proven experience handling competing priorities and deadlines

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team.  We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

IT Manager

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • The IT Manager will be responsible for the overall management of client relationships and their IT infrastructure.
  • Develop a partnership with key stakeholders at client organizations ranging from CEO’s to end users
  • Develop 1, 3, and 5 year technology plans for small to medium sized businesses
  • Manage the IT operations at various clients
  • Aid in the design of technology solutions, taking into account budget, risk and other organizational environmental factors
  • Present technical information to non-technical audiences
  • Manage consulting engagements to achieve both client satisfaction and profitability goals
  • Local travel is required between client sites in the Greater Boston area

What We’re Looking For:

  • Excellent working knowledge of IP and internet/email topology and networked systems
  • Excellent working knowledge of all Windows Operating systems, Microsoft Applications
  • Proven organizational and project management skills
  • Excellent customer relationship and communication skills
  • Ability to quickly assess situations, troubleshoot problems, make decisions , and follow through to resolution
  • High degree of self-motivation and organization, able to work independently with minimal supervision
  • Enthusiastic, outgoing, adaptable, unflappable under pressure and comfortable working in a variety of client environments
  • Undergraduate education and 5 or more years of relevant IT experience
  • Working knowledge of networked systems, Windows & Apple OS, Microsoft Applications, Server Virtualization and Cloud based file and email systems
  • Experience working on IT Project and/or Operations teams
  • Excellent time management and ability to prioritize tasks efficiently
  • Excellent communication skills, both written and verbal
  • Enthusiastic, adaptable and calm under pressure

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

IT Support Specialist – Level I

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers
  • On a monthly basis, manage office/desktop and email support, perform lab machine rollouts. Participate in monthly meeting with entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more
  • On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems and Windows Office products
  • Prior experience in a Customer Service Role
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long-distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Corporate Controller

Insource provides expertise to our clients in HR, Finance, and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our client’s staff, providing them with access to the specialized knowledge they need to operate and grow their businesses successfully. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately focus on service delivery. Everything we do is centered on our core beliefs, and we believe:

  • Understanding our client’s culture and vision makes us a better partner.
  • Our cross-content perspective adds unique value for our clients.
  • HR, Finance, and IT start with people.
  • There is always more than one way to solve a problem.
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are.
  • Communication needs to be direct and candid.
  • Happy staff leads to happy clients.

What You’ll Do:

  • As a leader of the Insource Corporate Finance and Accounting team, you will have primary responsibility for all accounting, financial reporting, and financial analysis work.
  • You will lead and participate in accounting and finance process improvement and automation work.
  • You will perform and oversee the monthly close and client billing processes, including expense recognition, labor cost, and other expense allocations.
  • You will perform segment P&L reviews, balance sheet account management, internal control reviews, and financial reporting in accordance with GAAP and internal control policies.
  • You will oversee the Accounts Payable and Accounts Receivable collection processes in accordance with internal policies and procedures.
  • You will work closely with the Insource Executive Team and Senior Management to support the financial aspects of strategic decision-making, streamline our accounting processes, enhance our internal controls, and develop improved reporting.
  • You will work with Practice Team Leads to review monthly reporting to identify strategies to support financial health and team utilization.

We’re Looking For:

  • Solid understanding of financial accounting principles and internal controls in the service industry with at least five years of experience in a small to mid-sized company.
  • Demonstrated understanding of P&L and balance sheet, ability to reconcile balance sheet accounts consistently and accurately, in-depth knowledge of the accounting cycle, efficient and accurate entry of accounting transactions into the general ledger.
  • Proficient with financial reporting tools, and experience using Business Intelligence (BI) tools and large databases; Microsoft Power BI experience is a plus.
  • Advanced ability in Excel, ability to interpret complex worksheets and charts, and utilize complex formulas and pivot tables.
  • Solid analytical problem-solving and organizational skills.
  • Ability to work both independently and in a team environment.
  • Strong management skills and proactive team player who takes initiative and works constructively with the Corporate Finance and Accounting team and others to achieve Insource’s goals.

Company Competencies:

  • Adherence to the professional and ethical standards set forth by Insource Services and understanding and projecting Insource’s ethos.
  • Initiative to self-educate on client business, products, and/or services.
  • Commitment to Insource’s sustainable business practices and initiatives

Functional Competencies:

  • Work may be subject to frequent interruptions.
  • Exposure to computer screens, extensive use of computer and keyboard
  • Sitting or standing for prolonged periods of time
  • Near visual acuity to review written documentation
  • Ability to hear and understand speech at normal room levels and on the telephone.
  • Manual dexterity to operate a telephone and keyboard.
  • Ability to climb stairs, bend, and stoop.
  • Ability to travel to clients in various communities within the service area.

At Insource, we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued team member. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodation for qualified individuals with disabilities.

Senior IT Support Specialist

Our trusted team of experts provide our clients the expertise to effectively develop, manage or supplement their HR, Finance and IT functions. We work with small to mid-sized organizations on an as needed, outsourced basis so that growing companies have access to the specialized knowledge they need.

At Insource, we love solving problems and making things work better for our clients. Everything we do at Insource is focused on helping our clients succeed in achieving their mission and business goals. We believe the organizations we work with can attain more effective business functions, grow and achieve its goals faster, by working together with accomplished outsourced experts (that’s us).
We work with small and mid-sized companies, including nonprofit organizations and startup ventures, from a diverse range of industries. We invest in our client relationships and care passionately about service.

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Serve as a lead to the support delivery team. Be a resource to help develop support staff, provide advanced troubleshooting skills
  • Provide senior-level support to key clients
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more
  • Participate and lead weekly support meetings to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Lead and implement in collaboration with engineering technical projects, upgrades and assessments at relevant clients
  • On an ongoing basis report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A strong understanding of Networking Protocols and Procedures, all relevant Windows Workstation Operating Systems, Office products, -MAC OS X Operating Systems, wireless configurations and switch configurations.
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • A firm understanding of business, implementation experience, and desire to configure and maintain.
  • Experience working with Active Directory
  • 4+ years in a customer facing, technical support role preferred
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company holidays
  • Tuition reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Staff Accountant

Seeking accounting professionals for part-time or full-time work with flexible scheduling available. Entry Level to experienced practitioners… Join our team!

Insource provides expertise in the areas of HR, Finance and IT to a diverse client mix, ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses.  We love solving problems and creating efficiencies at our clients’ organizations.  Everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide routine accounting services to our clients. You will process accounts payable, accounts receivable, payroll, cash disbursements and cash receipts using QuickBooks or other accounting software packages
  • On a monthly basis, reconcile bank items, job cost, maintain department and general ledger accounts, prepare and enter journal entries, maintain electronic/paper files and prepare draft financial and management reports
  • On an annual basis, assist with gathering data for budget processes, audit preparation, preparing 1099s and other tax filings, as well as other client-specific regulatory filings
  • On an ongoing basis, work with client and Insource staff to regularly upgrade and improve operating procedures and regularly document the changes

What We’re Looking For:

  • Proven adeptness at detail work and experience managing multiple priorities
  • High level of self-motivation with an ability to work independently
  • Track record of being diplomatic, patient, ready-to-learn, with a great sense of humor
  • Undergraduate degree preferred and/or relevant experience
  • Enthusiastic about accounting and finance in nonprofits and small to mid-sized firms
  • Experience with Excel, preferably experience building VLookups and Pivot Tables

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities