Is Insource right for you?

Our employees at Insource have a few things in common. For one, we’re always striving to do better, no matter how satisfied our clients are. Successfully going above and beyond requires an equal amount of focus on how we work and the work itself. It’s lucky then, that we’re born problem solvers. In fact, the challenge is precisely what makes our work so much fun.

Above all, we’re energized by the prospect of learning something new – and at Insource, we’re always learning.

See Open Positions

Great listeners wanted

We practice what we preach on the inside as much as the outside: everyone on our team has a say in how we can work together to do things better.

At Insource, growth is everyone’s job

In this video, President & CEO Bruce Hain explains how each of our teams — whether it’s service delivery, marketing and new business, or any other department — work together to create opportunities for everyone.

Believe in something bigger

Insource takes great pride in both how we work and why we work, and that attitude has resulted in a number of successful corporate responsibility initiatives over the years.

We take diversity seriously, and always seek out the very best people to take us forward, with an intentional focus on broadening the range of experiences and perspectives our team brings. By proactively recruiting with this mindset we ensure that our decision-making is guided by a rich spectrum of different perspectives.

Corporate responsibility at Insource is as much a grass-roots effort as it is company strategy. A conversation among a group of Insource employees, for example, recently resulted in the Insource Sustainability Initiative: a comprehensive, company-wide effort to reduce our consumption, eliminate waste, use less water, and support local farming initiatives. Insource is now proud to be certified as a Sustainable Business by the Sustainable Business Network.

And we’re also deeply invested in what happens directly outside the walls of our offices: that’s why we make sure to give back to the wider community, whether that means supporting local nonprofits, helping out in schools, or working with promising local businesses to help them achieve their own worthwhile missions.

All the benefits you’d expect...

  • Really amazing co-workers
  • Challenging, exciting work, with no requirement for overnight stays or long-distance travel
  • A competitive salary
  • Health, dental, life, short-term and long-term disability insurance
  • Generous and flexible paid time off
  • Company holidays
  • Tuition reimbursement
  • 401(k) Retirement Plan with company match
  • The opportunity to work with cutting-edge technology
  • An open culture, built on trust and authenticity
  • Great work-life integration that allows you to focus on the things that matter most to you

... and then some

  • Fun charity events on behalf of our many non-profit clients – all paid, of course
  • The opportunity to speak on topics you care about at company-sponsored events
  • The opportunity to publish your thoughts on our company blog
  • Career planning guidance, with frequent opportunities to review performance and discuss your future
  • Opportunities to learn new skills and earn qualifications related to your specialty
  • Healthy snacks, including fresh fruit and veggies delivered directly to you in our Wellesley office
  • Amazing clients who’ll make sure you never have a dull day
See Open Positions

Our promise

At Insource, we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make everyone feel welcomed and engaged as a valued member of our team. We provide equal employment opportunity (EEO) to all persons, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Insource will provide reasonable accommodations for qualified individuals with disabilities.

See Open Positions

Current Openings at Insource:

Chief Financial Officer

Do you enjoy building relationships?  Can you translate numbers into meaning?  We are looking for Controllers to communicate Data to Clients, Funders, and Boards in an engaging way.  If that’s you join the Insource Team today!

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses.  We love solving problems and identifying opportunities for efficiency improvements for our clients.  In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, you will oversee and perform a variety of financial reporting and oversight activities related to the financial wellbeing of clients. Manage monthly, quarterly and annual financial close as well as related reporting in accordance with GAAP and client internal control policies
  • Establish schedules and processes for compiling, processing, and reporting financial data and oversee the technical quality of financial and accounting work delivery for team quality control on day-to-day operations as well as monthly, quarterly and annual close
  • On a monthly basis, maintain GL and process journal entries per client schedules and account reconciliations, prepare cash flow forecasts and financial projections and develop client financial controls and accounting policies and procedures
  • On an annual basis, assist with audit preparations including planning, coordination, execution and report preparation as needed
  • On an ongoing basis, participate in Board and client management meetings as needed, maintain continuous contact with clients and communicate with Insource client team throughout the business year. Ability to anticipate clients’ changing needs and implement appropriate recommendations, while managing risks
  • Work as an integrated team member in order to support strategic financial management decision-making for our clients
  • Inform supervisor and client manager of important client developments and outline important client issues as needed including facts and recommendations

What We’re Looking For:

  • Demonstrated analytical and research skills, proven adeptness at detail work as well as the portrayal of clear and concise summary-level work
  • Proficiency with QuickBooks and/or other accounting software, Excel and Word
  • Familiarity with accounting and billing for service contracts, in particular Federal and State awards and related compliance
  • High degree of self-motivation and able to work independently with minimal supervision
  • Diplomatic, patient, curious manner with a great sense of humor
  • Excellent verbal and written communication skills; ability to succinctly communicate complex messaging in a credible and clear manner
  • Bachelor’s degree
  • Proven accounting experience with at least 3 years of management-level engagement in small to mid-sized organizations, public accounting or related experience
  • Nonprofit experience a plus
  • Demonstrated experience managing competing priorities and deadlines successfully

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Part-Time IT Manager

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • The IT Manager will be responsible for the overall management of client relationships and their IT infrastructure.
  • Develop a partnership with key stakeholders at client organizations ranging from CEO’s to end users
  • Develop 1, 3, and 5 year technology plans for small to medium sized businesses
  • Manage the IT operations at various clients
  • Aid in the design of technology solutions, taking into account budget, risk and other organizational environmental factors
  • Present technical information to non-technical audiences
  • Mange consulting engagements to achieve both client satisfaction and profitability goals
  • Local travel is required between client sites in the Greater Boston area

What We’re Looking For:

  • Excellent working knowledge of IP and internet/email topology and networked systems
  • Excellent working knowledge of all Windows Operating systems, Microsoft Applications
  • Proven organizational and project management skills
  • Excellent customer relationship and communication skills
  • Ability to quickly assess situations, troubleshoot problems, make decisions , and follow through to resolution
  • High degree of self-motivation and organization, able to work independently with minimal supervision
  • Enthusiastic, outgoing, adaptable, unflappable under pressure and comfortable working in a variety of client environments
  • Undergraduate education and 5 or more years of relevant IT experience
  • Working knowledge of networked systems, Windows & Apple OS, Microsoft Applications, Server Virtualization and Cloud based file and email systems
  • Experience working on IT Project and/or Operations teams
  • Excellent time management and ability to prioritize tasks efficiently
  • Excellent communication skills, both written and verbal
  • Enthusiastic, adaptable and calm under pressure

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Part-Time IT Support Specialist

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers
  • On a monthly basis, manage office/desktop and email support, perform lab machine rollouts. Participate in monthly meeting with entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more
  • On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems and Windows Office products
  • Prior experience in a Customer Service Role
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Part-Time Network Engineer

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a of a service delivery team, participate in client technology upgrades and projects varying in scope from Azure and AWS Migrations, Network stack upgrades and wireless implementations using Meraki cloud managed equipment, Google Apps and Office365 migrations/implementations and IDM/SSO and device management (MDM) implementations using Azure AD, Intune, JAMF, and JumpCloud
  • On a monthly basis, actively participate in meetings with all network/server engineers and helpdesk technicians discussing new issues, latest technologies, case studies, roadblocks and outstanding incidents. Work closely with the Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management
  • On an annual basis, assist with researching, testing and developing of solutions for both corporate IT and clients
  • On an ongoing basis, participate in sales and strategy meetings with existing and potential clients, maintain knowledge portal on IT Intranet and develop Server Maintenance Policies for each client. Constantly monitor and react to alerts via automated network monitoring system
  • Attend and actively participate in departmental meetings, resource deployment of other engineers and coordination of resources on specific tasks as well as work hand-in-hand with IT Managers to effectively drive innovation in an effective manner for end-users

What We’re Looking For:

  • Passion for discovering and learning new technologies
  • Unique ability to work with both business and technical-minded people to plan and execute against project timelines and deliverables
  • A strong understanding of related cloud platforms, Azure AD, Networking Protocols and Procedures, all relevant Microsoft Operating Systems, hypervisor technology
  • Experience managing networks, servers, monitoring, and advanced application troubleshooting
  • A proven adeptness to detail work and can demonstrate analytical/research skills
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • Passion to constantly seek improvement in technology solutions
  • Ability to multi-task across clients, industries and technologies, while maintaining an appropriate level of professionalism and composure
  • Bachelor’s Degree
  • 3 years in a customer-facing, technical support/management role

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Accounting Manager (Charter School Experience)

We are seeking Accounting Manager’s at all levels with Charter School experience. Part time and Full time positions available.

Do you enjoy building relationships?  Can you translate numbers into meaning?  We are looking for Controllers to communicate Data to Clients, Funders, and Boards in an engaging way.  If that’s you join the Insource Team today!

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses.  We love solving problems and identifying opportunities for efficiency improvements for our clients.  In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, you will oversee and perform a variety of financial reporting and oversight activities related to the financial wellbeing of clients. Manage monthly, quarterly and annual financial close as well as related reporting in accordance with GAAP and client internal control policies
  • Establish schedules and processes for compiling, processing, and reporting financial data and oversee the technical quality of financial and accounting work delivery for team quality control on day-to-day operations as well as monthly, quarterly and annual close
  • On a monthly basis, maintain GL and process journal entries per client schedules and account reconciliations, prepare cash flow forecasts and financial projections and develop client financial controls and accounting policies and procedures
  • On an annual basis, assist with audit preparations including planning, coordination, execution and report preparation as needed
  • On an ongoing basis, participate in Board and client management meetings as needed, maintain continuous contact with clients and communicate with Insource client team throughout the business year. Ability to anticipate clients’ changing needs and implement appropriate recommendations, while managing risks
  • Work as an integrated team member in order to support strategic financial management decision-making for our clients
  • Inform supervisor and client manager of important client developments and outline important client issues as needed including facts and recommendations

What We’re Looking For:

  • Demonstrated analytical and research skills, proven adeptness at detail work as well as the portrayal of clear and concise summary-level work
  • Proficiency with QuickBooks and/or other accounting software, Excel and Word
  • Familiarity with accounting and billing for service contracts, in particular Federal and State awards and related compliance
  • High degree of self-motivation and able to work independently with minimal supervision
  • Diplomatic, patient, curious manner with a great sense of humor
  • Excellent verbal and written communication skills; ability to succinctly communicate complex messaging in a credible and clear manner
  • Bachelor’s degree
  • Proven accounting experience with at least 3 years of management-level engagement in small to mid-sized organizations, public accounting or related experience
  • Nonprofit experience a plus
  • Demonstrated experience managing competing priorities and deadlines successfully

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

IT Manager

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • The IT Manager will be responsible for the overall management of client relationships and their IT infrastructure.
  • Develop a partnership with key stakeholders at client organizations ranging from CEO’s to end users
  • Develop 1, 3, and 5 year technology plans for small to medium sized businesses
  • Manage the IT operations at various clients
  • Aid in the design of technology solutions, taking into account budget, risk and other organizational environmental factors
  • Present technical information to non-technical audiences
  • Mange consulting engagements to achieve both client satisfaction and profitability goals
  • Local travel is required between client sites in the Greater Boston area

What We’re Looking For:

  • Excellent working knowledge of IP and internet/email topology and networked systems
  • Excellent working knowledge of all Windows Operating systems, Microsoft Applications
  • Proven organizational and project management skills
  • Excellent customer relationship and communication skills
  • Ability to quickly assess situations, troubleshoot problems, make decisions , and follow through to resolution
  • High degree of self-motivation and organization, able to work independently with minimal supervision
  • Enthusiastic, outgoing, adaptable, unflappable under pressure and comfortable working in a variety of client environments
  • Undergraduate education and 5 or more years of relevant IT experience
  • Working knowledge of networked systems, Windows & Apple OS, Microsoft Applications, Server Virtualization and Cloud based file and email systems
  • Experience working on IT Project and/or Operations teams
  • Excellent time management and ability to prioritize tasks efficiently
  • Excellent communication skills, both written and verbal
  • Enthusiastic, adaptable and calm under pressure

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Network Engineer

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a of a service delivery team, participate in client technology upgrades and projects varying in scope from Azure and AWS Migrations, Network stack upgrades and wireless implementations using Meraki cloud managed equipment, Google Apps and Office365 migrations/implementations and IDM/SSO and device management (MDM) implementations using Azure AD, Intune, JAMF, and JumpCloud
  • On a monthly basis, actively participate in meetings with all network/server engineers and helpdesk technicians discussing new issues, latest technologies, case studies, roadblocks and outstanding incidents. Work closely with the Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management
  • On an annual basis, assist with researching, testing and developing of solutions for both corporate IT and clients
  • On an ongoing basis, participate in sales and strategy meetings with existing and potential clients, maintain knowledge portal on IT Intranet and develop Server Maintenance Policies for each client. Constantly monitor and react to alerts via automated network monitoring system
  • Attend and actively participate in departmental meetings, resource deployment of other engineers and coordination of resources on specific tasks as well as work hand-in-hand with IT Managers to effectively drive innovation in an effective manner for end-users

What We’re Looking For:

  • Passion for discovering and learning new technologies
  • Unique ability to work with both business and technical-minded people to plan and execute against project timelines and deliverables
  • A strong understanding of related cloud platforms, Azure AD, Networking Protocols and Procedures, all relevant Microsoft Operating Systems, hypervisor technology
  • Experience managing networks, servers, monitoring, and advanced application troubleshooting
  • A proven adeptness to detail work and can demonstrate analytical/research skills
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • Passion to constantly seek improvement in technology solutions
  • Ability to multi-task across clients, industries and technologies, while maintaining an appropriate level of professionalism and composure
  • Bachelor’s Degree
  • 3 years in a customer-facing, technical support/management role

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

IT Support Specialist

Are you a problem solver that loves challenges daily? Then Insource is a fit for you. We are looking for people who “Do the right thing at the right time for the right reason.”

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide first-level technical support to assigned clients, both remote and on-site. Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers
  • On a monthly basis, manage office/desktop and email support, perform lab machine rollouts. Participate in monthly meeting with entire technical team to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more
  • On an ongoing basis, manage small projects (as needed), deliver and remove computer equipment, assign, update, and report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • An understanding of TCP/IP networking protocols and procedures, all relevant Windows workstation operating systems and Windows Office products
  • Prior experience in a Customer Service Role
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

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Controller

Part time and Full time positions available.

Do you enjoy building relationships?  Can you translate numbers into meaning?  We are looking for Controllers to communicate Data to Clients, Funders, and Boards in an engaging way.  If that’s you join the Insource Team today!

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses.  We love solving problems and identifying opportunities for efficiency improvements for our clients.  In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, you will oversee and perform a variety of financial reporting and oversight activities related to the financial wellbeing of clients. Manage monthly, quarterly and annual financial close as well as related reporting in accordance with GAAP and client internal control policies
  • Establish schedules and processes for compiling, processing, and reporting financial data and oversee the technical quality of financial and accounting work delivery for team quality control on day-to-day operations as well as monthly, quarterly and annual close
  • On a monthly basis, maintain GL and process journal entries per client schedules and account reconciliations, prepare cash flow forecasts and financial projections and develop client financial controls and accounting policies and procedures
  • On an annual basis, assist with audit preparations including planning, coordination, execution and report preparation as needed
  • On an ongoing basis, participate in Board and client management meetings as needed, maintain continuous contact with clients and communicate with Insource client team throughout the business year. Ability to anticipate clients’ changing needs and implement appropriate recommendations, while managing risks
  • Work as an integrated team member in order to support strategic financial management decision-making for our clients
  • Inform supervisor and client manager of important client developments and outline important client issues as needed including facts and recommendations

What We’re Looking For:

  • Demonstrated analytical and research skills, proven adeptness at detail work as well as the portrayal of clear and concise summary-level work
  • Proficiency with QuickBooks and/or other accounting software, Excel and Word
  • Familiarity with accounting and billing for service contracts, in particular Federal and State awards and related compliance
  • High degree of self-motivation and able to work independently with minimal supervision
  • Diplomatic, patient, curious manner with a great sense of humor
  • Excellent verbal and written communication skills; ability to succinctly communicate complex messaging in a credible and clear manner
  • Bachelor’s degree
  • Proven accounting experience with at least 3 years of management-level engagement in small to mid-sized organizations, public accounting or related experience
  • Nonprofit experience a plus
  • Demonstrated experience managing competing priorities and deadlines successfully

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

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Senior IT Support Specialist

Our trusted team of experts provide our clients the expertise to effectively develop, manage or supplement their HR, Finance and IT functions. We work with small to mid-sized organizations on an as needed, outsourced basis so that growing companies have access to the specialized knowledge they need.

At Insource, we love solving problems and making things work better for our clients. Everything we do at Insource is focused on helping our clients succeed in achieving their mission and business goals. We believe the organizations we work with can attain more effective business functions, grow and achieve its goals faster, by working together with accomplished outsourced experts (that’s us).
We work with small and mid-sized companies, including nonprofit organizations and startup ventures, from a diverse range of industries. We invest in our client relationships and care passionately about service.

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Serve as a lead to the support delivery team. Be a resource to help develop support staff, provide advanced troubleshooting skills
  • Provide senior-level support to key clients
  • Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more
  • Participate and lead weekly support meetings to discuss new technologies, case studies, roadblocks, and outstanding service delivery
  • Lead and implement in collaboration with engineering technical projects, upgrades and assessments at relevant clients
  • On an ongoing basis report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A strong understanding of Networking Protocols and Procedures, all relevant Windows Workstation Operating Systems, Office products, -MAC OS X Operating Systems, wireless configurations and switch configurations.
  • A passion for customer service and technology with exceptional end-user support
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful resolution to issues
  • Unique ability to work with both business and technical-minded employees in order to plan and execute against project timelines and deliverables
  • A firm understanding of business, implementation experience, and desire to configure and maintain.
  • Experience working with Active Directory
  • 4+ years in a customer facing, technical support role preferred
  • Bachelor’s degree preferred

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company holidays
  • Tuition reimbursement
  • 401K with company match

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply

Staff Accountant

Seeking accounting professionals for part-time or full-time work with flexible scheduling available. Entry Level to experienced practitioners… Join our team!

Insource provides finance and accounting expertise to a diverse client mix, ranging from small venture-backed startups to well-established nonprofit organizations.  We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses.  We love solving problems and creating efficiencies at our clients’ organizations.  Everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Working as part of a service delivery team, provide routine accounting services to our clients. You will process accounts payable, accounts receivable, payroll, cash disbursements and cash receipts using QuickBooks or other accounting software packages
  • On a monthly basis, reconcile bank items, job cost, maintain department and general ledger accounts, prepare and enter journal entries, maintain electronic/paper files and prepare draft financial and management reports
  • On an annual basis, assist with gathering data for budget processes, audit preparation, preparing 1099s and other tax filings, as well as other client-specific regulatory filings
  • On an ongoing basis, work with client and Insource staff to regularly upgrade and improve operating procedures and regularly document the changes

What We’re Looking For:

  • Proven adeptness at detail work and experience managing multiple priorities
  • High level of self-motivation with an ability to work independently
  • Track record of being diplomatic, patient, ready-to-learn, with a great sense of humor
  • Undergraduate degree preferred and/or relevant experience
  • Enthusiastic about accounting and finance in nonprofits and small to mid-sized firms
  • Experience with Excel, preferably experience building VLookups and Pivot Tables

Benefits Include:

  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:

Facebook – https://www.facebook.com/insourceservices
LinkedIn – https://www.linkedin.com/company/insource-services-inc-/
Twitter – https://twitter.com/InsourceSvcs

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities

Apply