We allow you to do what you do best

At Insource Services we provide expert business solutions in Finance, HR and Technology that help your company thrive while you focus on the bottom line.

We believe your organization can attain more effective business functions, grow and achieve its goals faster, by working together with accomplished outsourced experts (that’s us).

At Insource, we love solving problems and making things work better for our clients.

Our trusted team of experts specialize in Human Resources, Finance and Technology and are ready to tackle your challenges with proven tools and processes, so you can remain focused on what you do best.

HistoryEquality

We believe that with the right finance & accounting support, your management team will excel in achieving its organizational goals.

Working in collaboration with your team, we’ll help identify your key financial priorities and we’ll work alongside you to solve your challenges with our expert knowledge, tools and procedures.

We’ll create a consistent reporting and financial management process that will highlight critical data and help you proactively drive executive-level decisions with confidence.

Use us as much or as little as you need, our financial solutions tailor to your needs and are often more valuable and cost-effective than a full service finance department. What’s more, we’ll work with you remotely or at your office – whichever you prefer.

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We aim to guide your HR decisions with consideration for context, circumstance, and the law.

Our goal is to strengthen working relationships and enhance communication throughout your organization in a trusted partnership with you and your employees.

Insource offers comprehensive HR services efficiently scaled to meet your specific needs for legal compliance and peace of mind. We meet you where you are in a stress-free transition and work with you to enhance your HR infrastructure.

Training is a core part of the Insource Way.

We invite our clients to benefit from Insource University, where they can access customized Finance, HR, IT, leadership, management, and diversity training. These courses, led by Insource staff, are available in-person or online and focus on practical steps for organizational development.

In addition to group training, we offer support for meeting design, facilitation, and action plans around diversity or other organizational initiatives. Our aim is to provide hassle-free learning that fits your needs, working around your schedule for positive outcomes.

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Technology is at the heart of a successful business but navigating the unknown can be confusing and stressful, especially when you’re faced with the daunting task of determining which applications will make the best solutions and if the benefits will outweigh the associated costs…

At Insource, we’re happy to take on that burden and help you achieve your goals in a way that’s viable and cost-effective. We’ll work with you to implement systems that streamline processes to save you time and generate critical information essential to your business growth.

We’ll suggest cost-effective solutions specific to your unique challenges, identify the level of expertise required and ensure a seamless transition from the old to the new.

Our services are available on a ‘use as you need’ basis either remotely or at your office.

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We cut through the hype to deliver Data & AI solutions that are actually useful.

Our approach starts with deeply understanding your needs. By engaging directly with the business problems and getting to know the key stakeholders, we build solutions that are the right fit for your organization, and we stick around to ensure the solutions are fully adopted through training and support. 

Whether you want to leverage AI to save time and improve quality through a custom case management application, you want to improve decision making through better access to data, or you want to adopt an organization-wide AI policy, we work across a range of technologies to deliver value.

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We believe…

in valuing diversity and strive to be an inclusive organization

We believe…

our cross-practice perspective adds unique value to your team

We believe…

being easy to work with is core to who we are

We believe…

HR, Finance and IT start with people

We believe…

understanding your culture and vision makes us a better partner

We believe…

in doing the right things for the right reasons

We believe…

our complete discretion and reliability earn your trust

We believe…

happy staff leads to happy clients

We believe…

communication needs to be direct and candid

We believe…

there is always more than one way to solve a problem

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Who We Are

Experienced, approachable and professional – we’re committed to helping your organization succeed.

  • Bruce Hain

    President & CEO

Insource’s founder and President, Bruce oversees the company’s operations and is responsible for overall strategy.

Drawing upon a wealth of financial experience, Bruce works with the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.

Insource staff and clients alike benefit from Bruce’s expertise in leadership, his strategic way of thinking, and keen attention to detail.

Prior to founding Insource, Bruce was Vice President and CFO of a national high-tech research company headquartered in the Boston area. He has been an executive management consultant for many companies and non-profit organizations, and has served as an advisor to both start-ups and medium-sized government contractors.

Bruce is a member of several professional organizations, including Financial Executives International (FEI) and The Treasurers’ Club. He serves as the President of the Finance and Accounting Consulting Alliance (FINACA) and is a board member and Treasurer of FCC-NE, an organization that expands cultural diversity for adoptive families. Bruce also has served on the Personnel Committee at The Dover Church, and is currently Treasurer and Chair of the Finance Committee.

When not working, Bruce enjoys traveling, cooking, and spending time with his wife, daughters and Golden Retriever.

Bruce holds an MBA from Northeastern University (Executive Program) and a Bachelor of Arts degree in Economics from Boston University.

“I’m a right-brained financial person. Known for being very creative, I always try to add laughter and fun to work and everything that I do. I am curious by nature, and throughout my career I’ve always asked lots of questions to ensure that I am always learning something new. I see many of these same qualities in Insource staff members, and I think that resonates with our clients.”

  • Saleha Walsh

    Vice President

As Vice President, Saleha applies her HR expertise in client communication and contextual decision-making to managing Insource’s operations and addressing client needs.

Using her objective approach, Saleha works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. She is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.  Saleha is a Principal Consultant for our HR Services.

Both Insource’s staff and clients appreciate Saleha for her no-nonsense approach in complex business situations that others may find stressful.

Saleha is dedicated to providing the best possible service to Insource’s clients, and has experience across multiple sectors, including financial services, legal services, nonprofit, and start-up environments. Prior to launching Insource’s HR Practice, Saleha worked as an HR and Operations professional in several organizations, most recently for a national law firm headquartered in Boston.

Saleha is a frequent facilitator and presenter and is a member of several professional organizations, including the Northeast Human Resources Association, the Boston Club and the New England Society of Association Executives. Saleha serves on the Board of the Charles River Regional Chamber and serves on their Diversity, Equity and Inclusion Committee.  She also serves on the Diversity, Equity and Inclusion Committee of the New England Society of Association Executives.

Saleha holds a Bachelor of Arts degree in English from Merrimack College.

“My first mentor and boss taught me the importance of clear writing, direct communication, the skill of not getting emotionally bogged down in business decisions, and about contextual decision-making. He taught me about professional integrity. These things have helped throughout my career and are especially important when navigating controversial or tricky business matters. One of the best things about my job is that our client base requires thoughtful and often non-traditional problem solving, so I’m always learning.”

  • Russell Greenwald

    Vice President

As Vice President, Russell brings his substantial expertise in leading projects and process management to managing Insource’s operations and addressing client needs.

Utilizing his project management skills, Russell works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, Insource’s consulting services and business development. 

To the benefit of both Insource clients and staff, Russell combines a passion for problem-solving with a strong focus on creating structures, procedures, and systems that support effective business operations and success.

Russell has a proven track record in all areas of Insource’s key services, most notably within the development of strategic business and staffing goals, as well as developing and implementing multi-year technology plans.

Prior to starting Insource’s Technology Practice, Russell previously worked across a wide range of organizations and industries – from nonprofits to start-ups, biotechnology, financial services, manufacturing, and healthcare.

Russ is a member of several professional organizations including the Boston CTO Club and serves as a member of the Mass TeleHealth Consortium which works with health centers in Massachusetts to create sustainable models of telehealth.

When he’s not at Insource, Russell can be found running, biking and spending time with his wife and two kids.

Russell holds a Bachelor of Arts degree in mathematics from Brandeis University.

“I believe the exposure I’ve had to many different organizations, technologies, people, and cultures is why I’m successful today – and it’s still a big factor in my further learning and improvement. I’m particularly passionate about, and take pride in, solving problems that help make a person’s life just that much better. That’s why I’m truly excited about supporting a sincere, focused, and respectful culture at Insource – it’s about nurturing all of our staff to become better at delivering on this passion.”

Saleha Walsh

Vice President

  • Saleha Walsh

    Vice President

As Vice President, Saleha applies her HR expertise in client communication and contextual decision-making to managing Insource’s operations and addressing client needs.

Using her objective approach, Saleha works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. She is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.  Saleha is a Principal Consultant for our HR Services.

Both Insource’s staff and clients appreciate Saleha for her no-nonsense approach in complex business situations that others may find stressful.

Saleha is dedicated to providing the best possible service to Insource’s clients, and has experience across multiple sectors, including financial services, legal services, nonprofit, and start-up environments. Prior to launching Insource’s HR Practice, Saleha worked as an HR and Operations professional in several organizations, most recently for a national law firm headquartered in Boston.

Saleha is a frequent facilitator and presenter and is a member of several professional organizations, including the Northeast Human Resources Association, the Boston Club and the New England Society of Association Executives. Saleha serves on the Board of the Charles River Regional Chamber and serves on their Diversity, Equity and Inclusion Committee.  She also serves on the Diversity, Equity and Inclusion Committee of the New England Society of Association Executives.

Saleha holds a Bachelor of Arts degree in English from Merrimack College.

“My first mentor and boss taught me the importance of clear writing, direct communication, the skill of not getting emotionally bogged down in business decisions, and about contextual decision-making. He taught me about professional integrity. These things have helped throughout my career and are especially important when navigating controversial or tricky business matters. One of the best things about my job is that our client base requires thoughtful and often non-traditional problem solving, so I’m always learning.”

Russell Greenwald

Vice President

  • Russell Greenwald

    Vice President

As Vice President, Russell brings his substantial expertise in leading projects and process management to managing Insource’s operations and addressing client needs.

Utilizing his project management skills, Russell works as part of the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, Insource’s consulting services and business development. 

To the benefit of both Insource clients and staff, Russell combines a passion for problem-solving with a strong focus on creating structures, procedures, and systems that support effective business operations and success.

Russell has a proven track record in all areas of Insource’s key services, most notably within the development of strategic business and staffing goals, as well as developing and implementing multi-year technology plans.

Prior to starting Insource’s Technology Practice, Russell previously worked across a wide range of organizations and industries – from nonprofits to start-ups, biotechnology, financial services, manufacturing, and healthcare.

Russ is a member of several professional organizations including the Boston CTO Club and serves as a member of the Mass TeleHealth Consortium which works with health centers in Massachusetts to create sustainable models of telehealth.

When he’s not at Insource, Russell can be found running, biking and spending time with his wife and two kids.

Russell holds a Bachelor of Arts degree in mathematics from Brandeis University.

“I believe the exposure I’ve had to many different organizations, technologies, people, and cultures is why I’m successful today – and it’s still a big factor in my further learning and improvement. I’m particularly passionate about, and take pride in, solving problems that help make a person’s life just that much better. That’s why I’m truly excited about supporting a sincere, focused, and respectful culture at Insource – it’s about nurturing all of our staff to become better at delivering on this passion.”

Bruce Hain

President & CEO

  • Bruce Hain

    President & CEO

Insource’s founder and President, Bruce oversees the company’s operations and is responsible for overall strategy.

Drawing upon a wealth of financial experience, Bruce works with the executive team to co-lead the delivery of Insource’s professional services to its clients. He is jointly responsible for the overall management of client success, as well as providing leadership to, and strategic direction for, Insource’s consulting services and business development.

Insource staff and clients alike benefit from Bruce’s expertise in leadership, his strategic way of thinking, and keen attention to detail.

Prior to founding Insource, Bruce was Vice President and CFO of a national high-tech research company headquartered in the Boston area. He has been an executive management consultant for many companies and non-profit organizations, and has served as an advisor to both start-ups and medium-sized government contractors.

Bruce is a member of several professional organizations, including Financial Executives International (FEI) and The Treasurers’ Club. He serves as the President of the Finance and Accounting Consulting Alliance (FINACA) and is a board member and Treasurer of FCC-NE, an organization that expands cultural diversity for adoptive families. Bruce also has served on the Personnel Committee at The Dover Church, and is currently Treasurer and Chair of the Finance Committee.

When not working, Bruce enjoys traveling, cooking, and spending time with his wife, daughters and Golden Retriever.

Bruce holds an MBA from Northeastern University (Executive Program) and a Bachelor of Arts degree in Economics from Boston University.

“I’m a right-brained financial person. Known for being very creative, I always try to add laughter and fun to work and everything that I do. I am curious by nature, and throughout my career I’ve always asked lots of questions to ensure that I am always learning something new. I see many of these same qualities in Insource staff members, and I think that resonates with our clients.”

Client Testimonials

Sarah Muncey is the Co-President of Neighborhood Villages, a nonprofit organization based in Jamaica Plain, MA that advocates for early education and care policy reform.
"We started working with Insource when we were a small start-up non-profit without formal systems and with a very small founding team. Since then, with the help of Insource, we have expanded our team, grown our budget, and developed many internal systems and procedures. Insource has guided us through it all, and they’ve always been nimble, receptive to feedback, and ready to support in different ways as our needs have changed. We’re grateful for our partnership with Insource!"

Client Testimonials

Insource has been an invaluable member and partner of the Black Economic Council of Massachusetts (BECMA).
"In just a few short years, we have been fortunate to grow our team and operating budget, and Insource has helped us strengthen our infrastructure in human resources and information technology. Their guidance and expertise helps us drive internal solutions, which ultimately contributes to our mission to drive economic equity for Black-owned businesses. Insource serves as a trusted member of the team, and we look forward to our continued partnership."

Client Testimonials

Amitai Axelrod is the Co-Founder and COO at VerAI Discoveries, a company using AI to detect concealed mineral deposits that are essential to our global green-energy transition.
"I am deeply grateful for the exceptional HR and recruitment services provided by Insource Services. Over the last few years, their team showed genuine care and dedication in understanding our company's unique hiring needs. They took the time to listen, ask insightful questions, and truly get to know our culture. This personalized approach resulted in a seamless recruitment process, as they meticulously sourced and vetted candidates who not only possessed the required skills but also aligned perfectly with our values. Their unwavering support extended beyond recruitment, providing invaluable HR guidance and ensuring our company's HR needs were met. I highly recommend their services to any startup company seeking top-notch HR and recruitment support."

Client Testimonials

James E. Rooney is the President & CEO of the Greater Boston Chamber of Commerce, an independent, non-profit organization that is the convener, voice and advocate of the Greater Boston business community.
"At the start of 2021, we brought on Insource to review and help us build out our HR function and to assess our finance and IT operations and systems. We have had the pleasure of not only working with one of our members, but also collaborating with various consultants on the Insource team, all of whom have brought great professionalism, expertise, and experience to their services. Insource has been and continues to be both a wonderful resource for us, as well as a valuable Chamber member."

Client Testimonials

Matt Mullaney is the Chief Finance and Strategy Officer at Community Care Cooperative, a non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers.
"We were referred to Insource by our audit firm when we had fewer than 5 employees, a few hundred thousand in revenue, and 9 health center partners taking risk together on the cost and quality of the care they delivered. Since then, we have grown to more than 75 employees, 19 health center partners, and $40M in revenue. Insource has been a vital partner since 2017 in providing us with flexible, scalable, and highly qualified IT, HR, and finance operations services."

Client Testimonials

Panorama Education helps educators act on data to improve student outcomes in social-emotional learning, school climate, family engagement, MTSS & more.
"Insource has been our trusted IT partner for several years since we were a much smaller start-up organization. Insource has been an integral part of our Operations team, and one of our most trusted partners, supporting us day to day and strategically as we scale and develop systems and processes to accompany our growth. They are flexible and creative when needed, and are reliable and responsive. We are always confident that they are helping us work toward the best solutions to meet our needs. "

Client Testimonials

Kit Jenkins, Former Executive Director, RAW Art Works and currently at Kit Jenkins Consulting. Kit Jenkins worked with Insource in her role as Executive Director of Massachusetts-based RAW Art Works – a youth arts organization, rooted in art therapy. At its core, RAW believes that all kids should be seen and heard and that everyone has a story to tell.
"We were fortunate to find Insource Services when we were still a fledgling organization. The relationship has grown over the past 20 years, and has actively helped us to grow in the areas that did not come naturally to a couple of founders of a youth development program. At each step along the way, Insource has provided a diverse and customized range of practical and strategic support, specifically in the areas of financial and HR services. I know that when I reach out with an email or a call to Insource, I will get a quick and carefully considered reply that will help guide me to move forward with confidence."

Client Testimonials

Paula Benard is the former President at C.N. Wood, Co, Inc., which provides equipment for a wide range of industries that include everything from constructing structures to maintaining municipal services.
"Our relationship with Insource has grown over the last 6 years from an initial HR assessment to stepping in as our HR function during a transition of staff. Insource has always provided us thoughtful, culturally relevant, and creative solutions in a timely manner. They have been our subject matter experts and provided practical and strategic support for all areas of our company. Working with Insource, it has been reassuring knowing that we will have the support when it's needed. Not having to stress over HR matters has been a blessing. "

Client Testimonials

In 2019, Insource Services designed and led an interactive refresher course with the owners and leaders of a Mid-Size Boston based law firm on the topic of unconscious bias.
"This roundtable discussion centered on the awareness of race, culture, and gender biases in order to create and/or reinforce a more positive, understanding, and inclusive workplace. With great skill, the team of professionals from Insource delicately navigated a subject area that often has the potential to produce strong reactions and be potentially divisive in the workplace and society in general."

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