William Perez
Senior IT Support Specialist
As a Senior IT Support Specialist, William uses his understanding of cloud-based technologies and services and knowledge configuring and deploying hybrid environments to support Insource clients with their IT needs. With many years of working experience in highly technical roles in the information technology and services industry, William provides first-class assistance with escalated IT-related user needs both on and off-site, which includes helping to select the right collaboration platform and overseeing the smooth rollout of system updates.
William completed the Computer and Network Support Technician program at Lincoln Technical Institute in Somerville, Massachusetts.