By Matt Mone
What Happened? As reported by the Wall Street Journal and New York Times earlier this month, the Russian Government had used the Kaspersky Anti-Virus product to steal classified documents from an NSA contractor in 2015. The report suggests that the Russian Government was able to use Kaspersky as a giant search engine to comb through … Continued
You’ve Planned, Now Let’s Implement! Start Using Project and Task Management Systems I’ve seen many situations where IT departments say they are overwhelmed and, at the same time, senior leadership is critical of IT’s ability to produce results. In these situations, unless IT can provide a clear understanding of what they are facing and propose … Continued
Effectively leveraging technology is a necessity for any successful organization. And your technology systems require ongoing, effective management and maintenance – necessitating the creation of systems and processes to avoid issues such as constant unplanned work, out-of-budget spending and ageing, at-risk systems. We began this series last month, covering technology ticketing and asset management systems. This month we … Continued
How can a small IT department, in a growing company, create the systems and processes necessary to provide effective support? In a three part series, this article and the next two months’ newsletters, we will cover key systems and processes for an effective IT department. This article addresses ticketing and asset management systems and processes. … Continued
If you recently updated to iOS 10 on your iPhone, you might notice some bizarre changes on your data limit. Even if you are consistent with the amount of data you consciously use you might find yourself over 20GB! We all know overage charges can be quite costly. Below are a list of things you … Continued
We recently presented “Using Google Analytics and Google AdWords” for the Massachusetts Nonprofit Network at their Boston office. By effectively targeting, tracking, and reporting website traffic, these two products can significantly improve click-throughs on your website and help you better understand what visitors value most. Did you miss the training but want to learn more? Click … Continued
Smartphones are a part of daily life and people constantly download a variety of apps that peak their interest. Most individuals think all apps are innocent and safe, but are they? Actually…some apps can be dangerous. Most apps can entertain you and keep you organized and up-to-date, but you need to be wary of a … Continued
Apple has recently released OS X El Capitan, their desktop operating system for Macintosh computers. While we all want to be on the latest and greatest system, we caution to take your time before upgrading. Our technology consultants have noticed that these upgrades from Yosemite have caused issues connecting to wireless networks or even breaking … Continued
Millions at risk from Android Stagefright – Google is working to patch the vulnerability in Stagefright, an Android media player used by 95% of Android devices. Until it is patched, you can make yourself safer by updating your MMS settings. The Stagefright Detector App will show you if you’re affected and how to protect yourself. If … Continued