By Eric Whitney
If you’ve ever Googled “Excel VLOOKUP not working” at 4:45 on a Friday, this post is for you. Excel is the backbone for most small and mid-sized organizations. Budgets, forecasts, client lists, project trackers, HR data — it all lives in spreadsheets. And for every power user who dreams in pivot tables, there are ten people who know just enough Excel to get by … Continued
If your nonprofit hasn’t started talking about AI yet, you’re in good company. Most nonprofit organizations are still in the early stages — curious but cautious, interested but unsure where to begin. That’s a perfectly reasonable place to be. AI is moving fast, and the pressure to “adopt or fall behind” can feel overwhelming when you’re already stretched thin running programs, managing staff, and keeping funders happy. … Continued
When AI Gets the Answer Right by Ignoring the Student Artificial intelligence is advancing at breakneck speed. Models are acing general intelligence benchmarks, solving complex problems, and even passing professional exams. But new research from our team reveals a troubling gap: AI models perform significantly worse when analyzing the very thing that matters most in … Continued
A new hire starts on Monday. By Wednesday, they still don’t have access to email, Teams, or the shared drive. HR assumed IT had it handled. IT thought HR had already sent the details. Meanwhile, your new employee is stuck waiting… and quietly forming opinions about how your business operates. For small and medium businesses, onboarding friction like … Continued
We’ve all seen it: a new program coordinator starts Monday, but by Wednesday they’re still waiting for email access. HR thought IT had it handled. IT says they never got the paperwork. Meanwhile, your new hire is sitting at a desk reading the employee handbook for the third time. For nonprofits running lean, this isn’t just annoying—it’s expensive. Every day someone doesn’t have what they need is a … Continued
Artificial Intelligence (AI) has become a practical tool that can transform the way businesses operate. Whether you’re looking to enhance productivity, streamline decision-making, or leverage vast amounts of unstructured data, AI offers powerful solutions to everyday organizational challenges. At Insource, we help organizations harness the potential of data and AI to achieve meaningful and measurable … Continued
Incorporating Artificial Intelligence (AI) into your organization brings immense potential for innovation and efficiency. However, with great power comes great responsibility. AI governance is critical to ensuring that AI systems are implemented ethically, transparently, and effectively while safeguarding data privacy and mitigating organizational risks. We’ll explore how to create robust AI governance policies, adopt pay-for-privacy … Continued
Data = Software The best practices that apply to the software development lifecycle also apply to the data analytics development lifecycle. There is a greater tendency in Data to use low code tools than there is in software development. This makes sense: data is a constrained software problem. The constraints of working with only known … Continued
By Eric Whitney
For more than half of my career, I worked at a variety of nonprofit organizations, which shaped my understanding of purpose-driven work and the unique challenges organizations face. Today as an IT team lead at Insource, I maintain my connection with the nonprofit sector through helping a wide range of nonprofit clients navigate the complexities … Continued
Congratulations to Insource Team Lead Ryan Knight for Outstanding Paper Award recognition at NAACL 2025 Insource Team Lead Ryan Knight was recognized as a co-author of an Outstanding Paper at The Nations of Americas Chapter of the Association for Computational Linguistics (NAACL) 2025! Ryan and his coauthors received the award for research into the practical … Continued